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OHQ's documents suffice proof of a charge that is payable unless they are shown to be wrong. Client will use its reasonable endeavours to inform OHQ of any kind of billing dispute within fourteen (14) days of receipt of an invoice, following the process outlined in Area 15. If Client disagreements a billing, the billing should remain to be paid on schedule nevertheless OHQ will attribute or reimburse Consumer if it is later fairly determined by OHQ or according to the dispute resolution process detailed in Area 15 that the billing was wrong and the Client is entitled to a credit scores or refund.

Such modifications might include, without limitation, adjustments for the Membership Costs or Usage Costs for OHQ Paid Solutions, changes to the usage allocations consisted of in the Pricing Plans, and discontinuation of Rates Strategies. (a) Each such revision will certainly take impact after reasonable development written notice is given to Customer (for instance, by being published to the OHQ Website), except that any type of such revision that affects a Selected Paid Service will relate to Customer starting at the commencement of a Paid Service Term starting no less than thirty (30) days from the day which OHQ offers notification of such alteration to Consumer in conformity with Area 16.8.

If Client does not end its use any afflicted Selected Paid Solution before the efficient day of such modification, Client will be considered to have actually accepted such alteration relative to such Selected Paid Service. (b) If a Prices Plan chosen by Customer is ceased, OHQ will certainly give Client with sensible advance notification of no much less than thirty (30) days and Client will certainly be given the alternative of choosing a new Prices Strategy from then-current prices plans provided by OHQ.

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For avoidance of doubt, this paragraph does not use to changes to the Rate List, which are addressed in Area 7 (verbatim virtual receptionists).1. Consumer represents that all information given by Client and its callers to OHQ (consisting of, without limitation, all get in touch with details and details regarding Customer's Bank card) is accurate, updated and complete at the time it is supplied to OHQ

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Consumer needs to whatsoever times follow all regulations, regulations, criteria and codes appropriate about its usage of OHQ Offerings and the Consumer's supply of its services and product to its callers. Customer will certainly not utilize any type of OHQ Offerings to take part in, or to urge or aid others to participate in, any type of prohibited or fraudulent tasks.

If a new Paid Service Term starts earlier than three (3) days after such e-mail is sent out, Customer will sustain the appropriate Subscription Charge for the new Paid Service Term (the ""). The effective day of such discontinuation will be either (i) the Requested Discontinuation Day, or must Client not state a Requested Discontinuation Date, (ii) the last day of the Last Paid Service Term.

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Where Client ends according to this Area 10.1(b): (i). The Membership Costs that have been pre-paid will certainly be preserved and the OHQ Offerings readily available to Consumer up until the last day of the Final Paid Service Term (based on reinstatement fees under provision 10.3(e)) and the unused equilibrium of the Prepaid Usage Credit rating will be retained by OHQ for future use by Customer if Consumer makes a decision to re-instate or otherwise re-commence the OHQ Solution pursuant to Area 10.3(e); or (ii).

(b) Complying with termination of any OHQ Service, OHQ will not be liable at all for responding to calls, taking or providing messages, or executing any type of various other activities about such OHQ Solution. (c) Upon discontinuation of all OHQ Providers, OHQ might end Client's Account and Client's accessibility to the Account.

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(e) Adhering to termination of any type of OHQ Solutions, OHQ will have no responsibility to renew or otherwise recommence such OHQ Solutions. If OHQ chooses (in its discretion) to renew or otherwise recommence an ended OHQ Solutions, OHQ may require that Client pay a reinstatement cost of $30 (to cover OHQ's sensible costs in processing the reinstatement) Details gathered by OHQ from Consumer and its customers may be made use of, disclosed and shared by OHQ according to OHQ's personal privacy policy as offered on the OHQ Website ("") and as might be amended from time to time.

The Controller hereby assigns the Processor relative to handling activities embarked on in the course of the arrangement of receptionist services. OHQ and Customer acknowledge and concur that the Processor is subject to the complying with responsibilities: The Cpu shall abide by the pertinent Information Security Laws and have to: (a) only act upon the written guidelines of the Controller and ensure those acting under their authority do the very same; (b) guarantee that individuals processing the data undergo an obligation of self-confidence; (c) use its finest endeavours to safeguard and secure all individual data from unauthorised or unlawful handling, including (but not limited to) unintended loss, damage or damage; (d) guarantee that all handling fulfills the demands of the GDPR and associated Data Defense Legislation; (e) ensure that where a Sub-Processor is utilized, they: only engage a Sub-Processor with the previous permission of the Controller; inform the Controller of any type of intended adjustments concerning Sub-Processors; they carry out a written contract including the exact same information protection commitments as established out in these Terms; comprehend that any failure on the part of the Sub-processor to abide with the Information Security Laws, the Processor stays totally liable to the Controller for the performance of the Sub-Processor's commitments; and aid the Controller in giving subject accessibility and allowing data based on exercise their legal rights under the Information Security Regulations.

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The Controller shall lug out sufficient and appropriate onboarding and due persistance checks for all Processors, with a full assessment of the required Data Security Regulation needs. The Controller shall validate that the Processor has ample and recorded processes for data breaches, data retention and information transfers in location. The Controller shall obtain evidence from the Cpu as to the: (a) confirmation and dependability of the employees used by the Cpu; (b) any type of certificates, accreditations and policies as referred to in the onboarding procedure; (c) technical and operational steps made use of in safeguarding the Personal Information; and (d) procedures in position for enabling data based on exercise their civil liberties, including (yet not restricted to), subject access requests, erasure & rectification treatments and constraint of processing actions.